Social Security Assistance During Pandemic

Social Security remains committed to providing uninterrupted benefits and vital services that the public relies on, especially during the current coronavirus pandemic. 

You can speak with a representative by calling your local Social Security office or the National 800 Number (1-800-772-1213).  They provide local office phone numbers conveniently online with the Social Security Office Locator.

Although Social Security offices are not providing service for walk-in visitors, they may be able to schedule an appointment for limited, critical issues if they cannot help someone by phone and if they cannot get the information they need or conduct their business online.

You can take advantage of secure and convenient online services to:

• Apply for Retirement, Disability, and Medicare benefits,
• Check the status of an application or appeal,
• Request a replacement Social Security card (if they have an online my Social Security account)
• Print a benefit verification letter, and
• Much more.

Most business with SSA can be done online but we know that many people still rely on phone or in-person help.  If you need assistance over the phone, please click on the links below for more information:

Norristown Social Security Office Information

Pottstown Social Security Office Information

Lastly, we know that getting medical and other documentation can be difficult due to the pandemic.  The Social Security Administration continues to extend deadlines wherever possible.